Abby Panetta Counseling
Frequently Asked Questions
What methods of payment do you accept?
It is required that a credit card be on file to book an appointment. All major credit cards are accepted. Any session canceled with less than 24 hours notice will be charged the full fee of the session. All fees are due at the time of service.
Please note: I do not accept cash or checks.
What is your clientele?
I typically work with teenagers and young adults struggling with any of the following:
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Anxiety disorders
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Depression and mood disorders
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Self-esteem
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Attention-deficit/hyperactivity disorder
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Life changes
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Obsessive-compulsive disorder
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Relationships
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Stress management
Do you accept insurance?
While I do not accept insurance directly, I am happy to provide you with any documentation needed to submit for reimbursement.
I recommend that you call your insurance company directly to confirm your out-of-network coverage.
I recommend you ask:
1. What are my mental health benefits?
2. What is my deductible or what is my out-of-pocket max?
3. Do you cover session code "90834"?
Do you only offer virtual appointments?
Yes, I only provide virtual services. I use a HIPAA-compliant video platform to ensure confidentiality is protected.
Are sessions confidential?
Everything that is shared in session is confidential with the exception of these scenarios:
1. If there is suspected abuse or neglect of a child, disabled person or elder.
2. If you are in danger of harming yourself or others.
3. In some legal proceedings involving child custody and those in which your emotional
condition is an important issue, a judge may order our testimony if he/she determines that the issues
demand it. If a judge requests a client’s records, I am legally obligated to provide the information
being requested.